Shipping Policy

Thank you for shopping with Filikar. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below.

1. Order Processing

• Orders are processed within 1–3 business days after payment is successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been processed, you will receive a confirmation email with tracking information (when available).

Please note that processing times are separate from shipping times.

2. Shipping Time

Estimated delivery times for orders within the United States:

• Standard Shipping: 5–10 Business Days

Delivery estimates are provided as guidelines and are not guaranteed.

3. Shipping Rates

Shipping charges are calculated at checkout based on your order, shipping destination, and selected shipping method.

Any applicable shipping fees will be displayed before you complete your purchase.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number (when available).

Please allow up to 24 hours for tracking information to become active.

5. Shipping Delays

While we strive to deliver all orders on time, delays may occur due to:

• Weather conditions

• Carrier delays

• High shipping volume

• Customs or government inspections (if applicable)

• Incorrect shipping information provided by the customer

Filikar is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided, please contact us immediately at info@filikar.com.

If your order has already been shipped, we may not be able to change the shipping address.

Additional shipping charges may apply if a package must be re-shipped.

7. Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you have not received it, please:

• Verify the shipping address provided.

• Check with household members or neighbors.

• Contact the shipping carrier.

If you still need assistance, please contact us at info@filikar.com, and we will do our best to help investigate the issue.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number

• Photos of the damaged item

• Photos of the shipping packaging

We will review your request and provide an appropriate resolution, such as a replacement or refund.

9. Shipping Restrictions

At this time, Filikar ships to locations within the United States.

If we expand shipping to additional countries, this policy will be updated accordingly.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Filikar

Website: www.filikar.com

Email: info@filikar.com

Contact: +1 3074492230 

Our customer support team is happy to assist you with any shipping-related questions.